Smooth Media provides access to a wide range of international channels and content from countries and regions around the world, including:

United Kingdom, United States, Canada, Australia, New Zealand, France, Germany, Spain, Italy, Portugal, Netherlands, Belgium, Switzerland, Austria, Poland, Sweden, Denmark, Norway, Finland, Greece, Turkey, India, Pakistan, China, Hong Kong, Malaysia, Philippines, Indonesia, South Korea, Thailand, Taiwan, Vietnam, Brazil, Caribbean and more.

Channel availability may vary depending on your selected package.

Each account includes 1 simultaneous connection by default.

Multiple connections may be available with selected packages. Please check the package details or contact our support team for more information.

Want to experience Smooth Media before choosing a package?

Contact our support team to check current trial availability and get started. Trial options may vary depending on availability and package selection.

Ready to get started? Contact us today and experience Smooth Media for yourself.

Smooth Media – Terms & Conditions

Welcome to Smooth Media.

Before placing an order, please review these Terms & Conditions carefully. By subscribing to or purchasing a Smooth Media service, you confirm that you have read, understood, and agreed to the following terms.

Age Requirement

You must be 18 years or older to subscribe to Smooth Media.

Subscription & Connections

Each subscription includes 1 active connection at a time. You may use your account on compatible devices, but only one stream can be active at a time unless your selected package specifically allows additional connections.

Additional Connections: Additional connections may be available with selected packages. Please contact our support team for further information.

Account Sharing: Sharing your login credentials with other people is not permitted. Accounts found to be shared or used in violation of the selected package may be suspended or terminated.

Live TV & Video On Demand (VOD)

Our channel lineup and VOD library may be updated, changed, or removed from time to time without prior notice.

Prohibited Usage

• Re-streaming, transmitting, redistributing, or commercially distributing Smooth Media content is strictly prohibited.
• Any account found to be involved in prohibited activities may be suspended or terminated.

Streaming Quality & Performance

Streaming performance can depend on several factors, including your internet connection, available bandwidth, device, ISP, and streaming source.

For the best experience, we recommend using a stable, high-speed internet connection.

Refunds & Cancellations

Any cancellation and refund requests are subject to the applicable refund and cancellation policy associated with your purchase.

Support

Our support team is available to assist with questions, account issues, installation guidance, and other service-related concerns.

By completing your purchase, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Smooth Media – Your Entertainment, Your Way.

Yes! We occasionally offer special promotions and exclusive deals.

Follow our official social media pages or contact our support team to stay updated on our latest offers and promotions.

Promotions, offers, and availability may vary from time to time.

Trial Availability

• Monday – Thursday: The first 3 trial requests each day are free.
• After the first 3 requests: Trials are £3.
• Friday – Sunday: Due to increased demand for sports and PPV events, trials are £5.

Trial Credit – Your Money Counts!

Any trial fee paid will be credited towards your chosen subscription.

Why This Policy?

We receive a high number of trial requests, and this policy helps us ensure fair access while allowing us to provide the best possible service to our customers.

Trial availability and pricing may change from time to time.